Excellent
4.8
I cannot say enough good things about this company! They are so quick to get us taken care of and ALWAYS come through! Joe, Jesse, MaryAnn and Dennis are phenomenal! Thank you for all you do for us !
Great service and friendly technicians. Would recommend them to anyone
Heat source were very friendly and professional. They were able to get a tech out with in 30 minutes (Jessy) and let me know the problem. They told me the cost of coming out and running diagnostics. Jessy made sure I understood they may not beable to fix it the same day, depending on the issue or part. He answered my questions, pointing out there were several wind storms, there was a lot of dirt in the filter, and the age of our system.
Once he figured out the problem, he was upfront with needing to order a part, and did not make empty promises on when, but gave an estimation of one to two days part availablity. He let me know there were several possibilities to why the system failed. Jessy also made suggestions on how to keep the house warm until parts came in, if no one wanted to use the fireplace. Lastly, I'd like to add, the office line answers phone calls quickly, provides the same exceptional customer service, patience, and understanding of urgency.
I have had nothing but the best service from Heat Source. Whether I talk to someone on the phone, have a rep out, or have service done, everyone is kind, professional, and you can tell they care about their customers!
Jesse helped me out again, as luck would have it, my furnace quit as soon as I left for vacation

I called the emergency line (was on a Saturday) and he called me back with in minutes and headed over

Can’t say enough good about his professionalism and expertise in trouble shooting

Thank you again for all your help.
4/09/24
Arrival to the premises on time.
Technicians, Trey and Hayden, were focussed and detail oriented at every stage of the furnace's installation. Accurate, logical and neat layout of pipe routing and furnace placement. Careful control of materials and work space. Safety and professional ethics were always observed. Respectful and reserved at all times. High standards of service. We thank you!
Two days after installation, water temperature adjustment was needed. We contacted HeatSource Mechanical who responded timely by dispatching technician Jesse K. He conducted the needed adjustment(s) effectively and professionally.
Having problems with my on-demand hot water system. Heat source was the installer of the system in my residence. They responded quickly to my request for Service. I was able to track their technician right to my door giving me time to secure my dogs. Technician listen to my concerns and went straight to the problem and solved it within five minutes. He then made adjustments to the unit for the weather that we are having so I would not have a reoccurrence. The technician was friendly, professional, and knowledgeable.
Very professional and expedient with services rendered. Extremely satisfied with work Frank performed.
Gentlemen were professional and polite
Explaining the safety function
Getting parts on order
Most of all we have heat
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“Service delivered by: Joseph Gray, Technician
Mr. Gray remained focused, throughout his service time, locating the possible source of the unusual sounds from the water line pipes. Logic reasoning, as well as, technical knowledge were evident during the assessment.
Professionalism demonstrated throughout his visit.”
- Mr. & Mrs. C.

“No heat called and Joseph was here within 2 hours. Explained everything as he fixed the problems. Friendly courteous person
Would highly recommend Heat Sources”

- Dianna C.

“Joesph Gray was very professional. Very knowledgable and helpful suggesting and showing me what I needed to possibly do in the future as the furnace is aging out. I would recommend Heatsource to anyone needing safe reliable service.”

- Linda H.

“Marianne always gets them to me quickly! And when i needed help finding a thermostat at work she checked their stock and helped me. She was professional kind and courteous. Thank you!”

- Shey G.

“I'd like to share my experience with HeatSource Mechanical today.
I had a young man named Thomas Grato , a technician come to do annual maintenance on my boiler system. He was very thorough, explained everything in detail, was very polite and courteous. He cleaned and checked everything, measured output for efficient exhaust etc. I am very happy with him, and the service he provided. Thank you Thomas, and HeatSource Mechanical! You're my new go to for anything boiler related! A++”

- Marsha S.

“Joshua and Thomas did an excellent job of the install of our new natural gas water heater,
Thank you very much for your professionalism and kindness guys.”

- Lauri H.

“Great service as always and super easy to schedule appointments. My technician Joseph came out for annual maintenance, replaced a component that was starting to wear out, and installed a surge protector on the gas furnace. This is wind alley Palmer after all. Heat Source has been my go to for several years now. Thanks again!”

- Pennie S.

“Thomas was very professional and willing to help explain / educate us on the issues we were experiencing. Great service.”

- Jack O.

“So far I’m very happy with the service. The technician,Joe, was polite and knowledgeable. He was on time and performed his inspection thoroughly. We are now waiting for research on a part for our 25-30 year old stove. I’m confident they will find it and complete the repairs in a timely manner.”

- LYNDA M.

Need HVAC Service?

Contact the experts at HeatSource Mechanical.

Call us at 907-376-4130!