Excellent
4.8
Nicole Hitt
2 days ago
Very responsive service - came in 2 hours! Thank you!
Response from the owner:Hi Nicole, Thank you for the great review! We're glad we could respond quickly and get everything taken car of for you. Don't hesitate to reach out if you need anything in the future.
Arrived in a timely manner, good and friendly service.
Response from the owner:Thank you for the great review! We're glad you were happy with the service and timing. We appreciate your support. - HeatSource Mechanical
Kerri
3 days ago
Replaced tankless water heater. Service was excellent!
Response from the owner:Thank you for the great 5 star review. Let us know if you need anything in the future.
Brenda Hewitt
3 days ago
HeatSource has been great to us and we’ve used them for years now. They’ve replaced heating systems, maintained our heating and while on vacation we had an issue with a pressure tank leak and they responded promptly. Love the work by both Joe and Jess.
Response from the owner:Hi Brenda, Thank you for the amazing review. We are pleased to know we have been providing you with an amazing experience throughout the years. Let us know if you ever need anything else in the future.
Julie Mills
1 week ago
Response from the owner:Hi Julie, Thank you for the 5 star review. Let us know if you need any other services in the future.
Fast, professional and thorough! We needed to upgrade our furnace and this Trey was incredible- made the decision making painless. He and Tyler worked so hard and efficiently to install and remove our old one. Would recommend!
Response from the owner:Hi Catherine, Thank you for the review. We are pleased to hear Trey was able to provide you with the quality we strive for. Let us know if you ever need anything in the future. We look forward to seeing you for your yearly maintenance next year!
Joe Sullivan
4 weeks ago
They were able to get me same day. Im sure I got lucky on thst one. Great service from the office to the technician Joe that came out. Always recommend them if anyone asks. Top notch!
Response from the owner:Hi Joe, Thanks for the amazing review. We are happy to hear both our office staff and technician Joe were able to meet your expectations. Let us know if you ever need anything in the future.
Randy R
4 weeks ago
Customer Service - After the Sale First, These issues were NOT with HeatSource Mechanical, the issues were with several recently Manufactured Product Defects. Summary: Three (3) complete heating system installs and 17 service calls to fix several Manufacturer Defects, all under warranty that HeatSource Mechanical honored. Let me explain. HeatSource installed a Combi Heating Unit some time ago and since day one it did not work properly. HeatSource, at my request, visited our home 17 times to correct the issue(s). At one point HeatSource replaced the complete Combi Heater with a new like unit at no charge. The issues with the newly installed Combi Heater were still present and frustrating. HeatSource was just as frustrated about the issues and had been on the phone countless times with the manufacturer trying to resolve the issues with no end. At the end of last year (2025) the manufacturer, with no warning, closed their operations in the United States and left America. This left thousands of companies in the USA with no way of warrantying their products or with access to parts for repairs. This is where it gets good! I received a call from the owner of HeatSource asking me to come in for a meeting on my situation. The owner, Denis, offered to replace my Combi unit with a completely different manufacture’s, heating system, at no cost to us. When I asked, why he was willing to do this after the original heater manufacture left the country, he replied, “Some time ago, I wrote to you that I would not abandon this situation, because I believe in our ‘customer satisfaction’ as a first priority”. Then to further solidify that statement, I found that Denis had purchased, from an Alaskan supply company, all of their new and now defunct heater parts. This was done so HeatSource could now honor the “warranties” to his customers of the extinct manufacturer. Again, showing his commitment to “customer satisfaction being his number one priority”. If your looking for the “old fashioned company” with core values, that show they stand behind their products after the sale, just like your Grandfather may have talked about in the era of: “Your handshake is only as good as your word” & “Your word is as good as any contract”, HeatSource is that present day company. Ending Note: Two days after my meeting with Denis, our new heater was installed by Richard and Jason. They did a superior and professional job. Our heartfelt thanks to: Denis, Mary Ann & Jesse. All outstanding in their commitment to customer service
Response from the owner:Hi Randy, Thank you for such an amazing review. As promised to you and every one of our customers, we back our warranty. We are glad that we were able to provide you with that type of support and look forward to seeing you in the future for your yearly maintenances.
Janice Roberts
4 weeks ago
Prompt service was able to schedule next day service for installation of a water tank. Technician was informative, polite and timely.. I appreciate that they call and text when service person is in their way.
Chad gerondale
4 weeks ago
Fast service Worker had sense of urgency They were doap like soap on a roap! I will continue to use their services!
Response from the owner:Hi Chad, We’re glad we could deliver 5-star service! “Dope like soap on a rope” is a new favorite around here—our techs will be proud to hear it.


“Anthony Gazaway worked with me extensively to select a profane furnace that worked for my cabin. He was knowledgeable, responsible and had excellent follow through. Hayden Morin and his team installed the furnace a in professional and efficient manner. They communicated very well with as what they were doing, checked with me on options and were friendly to work with. Chisty worked with me on scheduling and was prompt and friendly in doing so. All in all, it was a delightful experience working with this company; I very highly recommend them!”
- Michael K.

“Joe Gray has done the maintenance for 3 or 4 years and the experience has always been excellent. Joe knows what to do and makes recommendations as he goes along. All went well & should be good for an another year.

Thank you
Maryann for making it happen &
Joe for the great and timely job”

- Michael W.

“Several weeks ago your technician Joe completed annual maintenance on our furnace and hot water heater. He arrived as scheduled and was familiar with our systems, having been here before. He completed the necessary maintenance and discovered a couple of issues that he recommended be addressed. Joe is clearly knowledgeable as well as professional and courteous. He explained things in a way that I could understand, and patiently answered all of my questions, By the time he left all work was complete and everything has been working great. I feel Joe really went above and beyond, not only in the way he completed the technical part of his job, but also in how he went out of his way to be helpful and make sure all of my questions and concerns were addressed. He certainly is a good representative of HeatSource Mechanical. Thank you.”

- Pat L.

“Needed a heating system inspected for sale of the home. Heat source got me right in. Joseph Gray inspected and replaced the items needing replacement do to leaking or worn out. Joseph kept me in the loop as he progressed and of course needed my approval to replace the items. Very thorough and knowledgeable.”

- Tim M.

“Had a leak in expansion tank that I had replaced last year, it had a 5 year warranty so they replaced it the following day I called it in. Jesse Krey was the tech and he did a great job !”

- Rusty R.

“Service delivered by: Joseph Gray, Technician
Mr. Gray remained focused, throughout his service time, locating the possible source of the unusual sounds from the water line pipes. Logic reasoning, as well as, technical knowledge were evident during the assessment.
Professionalism demonstrated throughout his visit.”

- Mr. & Mrs. C.

“No heat called and Joseph was here within 2 hours. Explained everything as he fixed the problems. Friendly courteous person
Would highly recommend Heat Sources”

- Dianna C.

“Joesph Gray was very professional. Very knowledgable and helpful suggesting and showing me what I needed to possibly do in the future as the furnace is aging out. I would recommend Heatsource to anyone needing safe reliable service.”

- Linda H.

“Marianne always gets them to me quickly! And when i needed help finding a thermostat at work she checked their stock and helped me. She was professional kind and courteous. Thank you!”

- Shey G.

Need HVAC Service?

Contact the experts at HeatSource Mechanical.

Call us at 907-376-4130!