Excellent
4.8
Fast, professional and thorough! We needed to upgrade our furnace and this Trey was incredible- made the decision making painless. He and Tyler worked so hard and efficiently to install and remove our old one. Would recommend!
They were able to get me same day. Im sure I got lucky on thst one. Great service from the office to the technician Joe that came out. Always recommend them if anyone asks. Top notch!
Customer Service - After the Sale

First, These issues were NOT with HeatSource
Mechanical, the issues were with several recently
Manufactured Product Defects.
Summary: Three (3) complete heating system installs
and 17 service calls to fix several Manufacturer Defects,
all under warranty that HeatSource Mechanical honored.

Let me explain.
HeatSource installed a Combi Heating Unit some time
ago and since day one it did not work properly.
HeatSource, at my request, visited our home 17 times to
correct the issue(s). At one point HeatSource replaced the
complete Combi Heater with a new like unit at no charge.
The issues with the newly installed Combi Heater were
still present and frustrating. HeatSource was just as
frustrated about the issues and had been on the phone
countless times with the manufacturer trying to resolve
the issues with no end.
At the end of last year (2025) the manufacturer, with
no warning, closed their operations in the United States
and left America. This left thousands of companies in the
USA with no way of warrantying their products or with
access to parts for repairs.
This is where it gets good! I received a call from the
owner of HeatSource asking me to come in for a meeting
on my situation. The owner, Denis, offered to replace my Combi unit with a completely different manufacture’s,
heating system, at no cost to us. When I asked, why he
was willing to do this after the original heater manufacture
left the country, he replied, “Some time ago, I wrote to you
that I would not abandon this situation, because I believe
in our ‘customer satisfaction’ as a first priority”.
Then to further solidify that statement, I found that
Denis had purchased, from an Alaskan supply company,
all of their new and now defunct heater parts. This was
done so HeatSource could now honor the “warranties” to
his customers of the extinct manufacturer. Again, showing
his commitment to “customer satisfaction being his
number one priority”.
If your looking for the “old fashioned company” with
core values, that show they stand behind their products
after the sale, just like your Grandfather may have talked
about in the era of: “Your handshake is only as good as
your word” & “Your word is as good as any contract”,
HeatSource is that present day company.
Ending Note: Two days after my meeting with Denis, our
new heater was installed by Richard and Jason. They did
a superior and professional job.
Our heartfelt thanks to: Denis, Mary Ann & Jesse. All
outstanding in their commitment to customer service
Prompt service was able to schedule next day service for installation of a water tank. Technician was informative, polite and timely.. I appreciate that they call and text when service person is in their way.
Fast service
Worker had sense of urgency
They were doap like soap on a roap!
I will continue to use their services!
We had an incredible experience from start to finish. They installed a new furnace, garage heater, and water heater for us, and the entire process was seamless. The team was professional, punctual, and extremely knowledgeable.

The quality of their work is outstanding. Everything was installed cleanly and efficiently, and you can tell they truly take pride in what they do.

Highly recommend to anyone needing HVAC work. We will absolutely be using them again in the future!
Joe comes to our house every year and services the furnace. He is so knowledgeable and truly the best.
Heat Source's Technicians always do a great job and leave you with confidence!
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“Trey, Hayden, and Tyler came in to our home to replace our old boiler with a new boiler system. They were very professional and the job was done to great quality. I got quotes from two other contractors and Heat Source Mechanical came in with the best quote for us. The office staff were very professional and helpful as well. Dennis came out and did the quote for us. Thank for the great job Heat Source Mechanical.”

- Amelia C.

“The scheduled repair was to crimp a pipe connection that was missed during the installation after the tech called for the tool and it was delivered. He got the pipes joined together the he opened all the valves flooding the top floor and I saw him and said he can’t open the valves for upstairs because there’s nothing there so we had rain all the way to the first floor from the fourth floor, so far we only have damage on one wall on the first floor”

- Alden S.

“I called at 8:30 a.m., and by 12:30, I had a very knowledgeable technician looking at my boiler system. He found 2 things that needed to be fixed, showed them to me, then fixed them with new parts on the spot! The cost was reasonable. I am very happy with the fast and efficient repair of my furnace. Thank you so much! I plan to continue with this company if I have any boiler issues in the future.  A+”

- Marsha S.

“Called another company and they couldn’t make it out until Monday, I then called Heatsource, they came out and fixed the problem right away! Tech was named Thomas he’s very polite and got the heat going in less than 30 minutes. 10 stars out of 5.”

- Trey W.

“I highly recommend. They are very polite and do a wonderful job. Just had them install a new heating system in our house and they made a bad situation good. I will be calling them again. Personal thank you to Jesse, Jason, Trey and Josh plus the two in the office (can’t remember names sorry).”

- Brandi H.

Need HVAC Service?

Contact the experts at HeatSource Mechanical.

Call us at 907-376-4130!