Excellent
4.8
Steve Williams
3 days ago
The Technician, Trey Williams did an outstanding job of diagnostics and repair on a tired, old heating system. After testing and cleaning multiple components, his "never quit" attitude resulted in finding the most difficult problem possible - intermittent failure. Although he tested the various components multiple times, it was when he caught the part in an intermittent failure that allowed him to complete the repair. The unlikely component and the near obsolete furnace meant that he didn't have the particular part needed to effect the repair. He quickly sourced the part in town and was able to get there and back in an incredibly short time. This was so important and fortunate for me because I didn't have to go another day or two days waiting on a replacement part. His determined efforts resulted in our HVAC being up and running resulting in a warm home this morning at a cold 26 degrees. Thankyou Trey Williams. Thankyou Heat Source Mechanical for your quick response and professional and competent Technician. If I could offer or request a change in your receipt process, I would like a semi-itemized statement. List the cost of the service charge, quantity of hours/time and cost, and list/cost of parts. In the likely event that I need future repairs, I will be able to show the next Technician what parts/service has been completed or parts replaced, and I'll know if I'm being severely overcharged etc. To be clear, I'm not complaning. Rather, I'm thanking you for getting my heating system up and operating.
Excellent work thankyou!
Brenda Henry
4 days ago
The guys are bad ass! Jason, Sagon and Richard installed a new furnace for me after being without heat all rainy summer. Christine and Maryann in the office were top notch. Customer service is obviously a priority for Heat Source Mechanical. Definitely recommend!!! 10/10 🌟
Noel Vanderlipe
4 days ago
Professional service
Brit Clash
1 week ago
Very good customer service. Their technician (Trey) was very courteous and knowledgeable.
Ginger Trudgen
2 weeks ago
Trey is an excellent technician. I so appreciated that he was willing to take time to answer my questions. Additionally, he was a considerate guest in my home as he worked. He is very knowledgeable. He also explained the work that he had done and the maintenance contract as well. Definitely recommend!
Mark Gura
2 weeks ago
Amazing experience and would highly recommend. First and foremost I probably called around 6 companies for a boiler issue and HeatSource answered right away while the other companies took 1-2 days to get back to me. Christine was very helpful, friendly, and communicative and ensured my special requests for my service call happened which I really appreciated. She was able to get me in earlier than my original appointment time too which was great. Trey the technician was also amazing and kept me in the loop as he was on the service call since I wasn't at the property. I could tell he is honest and genuinely wanted to help resolve my issues and not just recommend unnecessary work. I really like their automatic updates too that was letting me know that Trey was on his way, etc. Great people and I wouldn't hesitate to reach out to them.
Kathi Green
2 weeks ago
Joseph was GREAT!!! Figured it out right a way! Thanks!
Joseph Londo
2 weeks ago
Fast response time. Excellent service!


“Service delivered by: Joseph Gray, Technician
Mr. Gray remained focused, throughout his service time, locating the possible source of the unusual sounds from the water line pipes. Logic reasoning, as well as, technical knowledge were evident during the assessment.
Professionalism demonstrated throughout his visit.”
- Mr. & Mrs. C.

“No heat called and Joseph was here within 2 hours. Explained everything as he fixed the problems. Friendly courteous person
Would highly recommend Heat Sources”

- Dianna C.

“Joesph Gray was very professional. Very knowledgable and helpful suggesting and showing me what I needed to possibly do in the future as the furnace is aging out. I would recommend Heatsource to anyone needing safe reliable service.”

- Linda H.

“Marianne always gets them to me quickly! And when i needed help finding a thermostat at work she checked their stock and helped me. She was professional kind and courteous. Thank you!”

- Shey G.

“I'd like to share my experience with HeatSource Mechanical today.
I had a young man named Thomas Grato , a technician come to do annual maintenance on my boiler system. He was very thorough, explained everything in detail, was very polite and courteous. He cleaned and checked everything, measured output for efficient exhaust etc. I am very happy with him, and the service he provided. Thank you Thomas, and HeatSource Mechanical! You're my new go to for anything boiler related! A++”

- Marsha S.

“Joshua and Thomas did an excellent job of the install of our new natural gas water heater,
Thank you very much for your professionalism and kindness guys.”

- Lauri H.

“Great service as always and super easy to schedule appointments. My technician Joseph came out for annual maintenance, replaced a component that was starting to wear out, and installed a surge protector on the gas furnace. This is wind alley Palmer after all. Heat Source has been my go to for several years now. Thanks again!”

- Pennie S.

“Thomas was very professional and willing to help explain / educate us on the issues we were experiencing. Great service.”

- Jack O.

“So far I’m very happy with the service. The technician,Joe, was polite and knowledgeable. He was on time and performed his inspection thoroughly. We are now waiting for research on a part for our 25-30 year old stove. I’m confident they will find it and complete the repairs in a timely manner.”

- LYNDA M.

Need HVAC Service?

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Call us at 907-376-4130!