Reviews

Very responsive service - came in 2 hours! Thank you!

Arrived in a timely manner, good and friendly service.

Replaced tankless water heater. Service was excellent!

HeatSource has been great to us and we’ve used them for years now. They’ve replaced heating systems, maintained our heating and while on vacation we had an issue with a pressure tank leak and they responded promptly. Love the work by both Joe and Jess.

Fast, professional and thorough! We needed to upgrade our furnace and this Trey was incredible- made the decision making painless. He and Tyler worked so hard and efficiently to install and remove our old one. Would recommend!

They were able to get me same day. Im sure I got lucky on thst one. Great service from the office to the technician Joe that came out. Always recommend them if anyone asks. Top notch!

Customer Service - After the Sale First, These issues were NOT with HeatSource Mechanical, the issues were with several recently Manufactured Product Defects. Summary: Three (3) complete heating system installs and 17 service calls to fix several Manufacturer Defects, all under warranty that HeatSource Mechanical honored. Let me explain. HeatSource installed a Combi Heating Unit some time ago and since day one it did not work properly. HeatSource, at my request, visited our home 17 times to correct the issue(s). At one point HeatSource replaced the complete Combi Heater with a new like unit at no charge. The issues with the newly installed Combi Heater were still present and frustrating. HeatSource was just as frustrated about the issues and had been on the phone countless times with the manufacturer trying to resolve the issues with no end. At the end of last year (2025) the manufacturer, with no warning, closed their operations in the United States and left America. This left thousands of companies in the USA with no way of warrantying their products or with access to parts for repairs. This is where it gets good! I received a call from the owner of HeatSource asking me to come in for a meeting on my situation. The owner, Denis, offered to replace my Combi unit with a completely different manufacture’s, heating system, at no cost to us. When I asked, why he was willing to do this after the original heater manufacture left the country, he replied, “Some time ago, I wrote to you that I would not abandon this situation, because I believe in our ‘customer satisfaction’ as a first priority”. Then to further solidify that statement, I found that Denis had purchased, from an Alaskan supply company, all of their new and now defunct heater parts. This was done so HeatSource could now honor the “warranties” to his customers of the extinct manufacturer. Again, showing his commitment to “customer satisfaction being his number one priority”. If your looking for the “old fashioned company” with core values, that show they stand behind their products after the sale, just like your Grandfather may have talked about in the era of: “Your handshake is only as good as your word” & “Your word is as good as any contract”, HeatSource is that present day company. Ending Note: Two days after my meeting with Denis, our new heater was installed by Richard and Jason. They did a superior and professional job. Our heartfelt thanks to: Denis, Mary Ann & Jesse. All outstanding in their commitment to customer service

Prompt service was able to schedule next day service for installation of a water tank. Technician was informative, polite and timely.. I appreciate that they call and text when service person is in their way.

Fast service Worker had sense of urgency They were doap like soap on a roap! I will continue to use their services!