Archives: Reviews

“Anthony Gazaway worked with me extensively to select a profane furnace that worked for my cabin. He was knowledgeable, responsible and had excellent follow through. Hayden Morin and his team installed the furnace a in professional and efficient manner. They communicated very well with as what they were doing, checked with me on options and were friendly to work with. Chisty worked with me on scheduling and was prompt and friendly in doing so. All in all, it was a delightful experience working with this company; I very highly recommend them!”

– Michael K.

“Joe Gray has done the maintenance for 3 or 4 years and the experience has always been excellent. Joe knows what to do and makes recommendations as he goes along. All went well & should be good for an another year.

Thank you
Maryann for making it happen &
Joe for the great and timely job”

– Michael W.

“Several weeks ago your technician Joe completed annual maintenance on our furnace and hot water heater. He arrived as scheduled and was familiar with our systems, having been here before. He completed the necessary maintenance and discovered a couple of issues that he recommended be addressed. Joe is clearly knowledgeable as well as professional and courteous. He explained things in a way that I could understand, and patiently answered all of my questions, By the time he left all work was complete and everything has been working great. I feel Joe really went above and beyond, not only in the way he completed the technical part of his job, but also in how he went out of his way to be helpful and make sure all of my questions and concerns were addressed. He certainly is a good representative of HeatSource Mechanical. Thank you.”

– Pat L.

“Needed a heating system inspected for sale of the home. Heat source got me right in. Joseph Gray inspected and replaced the items needing replacement do to leaking or worn out. Joseph kept me in the loop as he progressed and of course needed my approval to replace the items. Very thorough and knowledgeable.”

– Tim M.

“Had a leak in expansion tank that I had replaced last year, it had a 5 year warranty so they replaced it the following day I called it in. Jesse Krey was the tech and he did a great job !”

– Rusty R.

“Service delivered by: Joseph Gray, Technician
Mr. Gray remained focused, throughout his service time, locating the possible source of the unusual sounds from the water line pipes. Logic reasoning, as well as, technical knowledge were evident during the assessment.
Professionalism demonstrated throughout his visit.”

– Mr. & Mrs. C.

“No heat called and Joseph was here within 2 hours. Explained everything as he fixed the problems. Friendly courteous person
Would highly recommend Heat Sources”

– Dianna C.

“Joesph Gray was very professional. Very knowledgable and helpful suggesting and showing me what I needed to possibly do in the future as the furnace is aging out. I would recommend Heatsource to anyone needing safe reliable service.”

– Linda H.

“Marianne always gets them to me quickly! And when i needed help finding a thermostat at work she checked their stock and helped me. She was professional kind and courteous. Thank you!”

– Shey G.

“I'd like to share my experience with HeatSource Mechanical today.
I had a young man named Thomas Grato , a technician come to do annual maintenance on my boiler system. He was very thorough, explained everything in detail, was very polite and courteous. He cleaned and checked everything, measured output for efficient exhaust etc. I am very happy with him, and the service he provided. Thank you Thomas, and HeatSource Mechanical! You're my new go to for anything boiler related! A++”

– Marsha S.

“Joshua and Thomas did an excellent job of the install of our new natural gas water heater,
Thank you very much for your professionalism and kindness guys.”

– Lauri H.

“Great service as always and super easy to schedule appointments. My technician Joseph came out for annual maintenance, replaced a component that was starting to wear out, and installed a surge protector on the gas furnace. This is wind alley Palmer after all. Heat Source has been my go to for several years now. Thanks again!”

– Pennie S.

“Thomas was very professional and willing to help explain / educate us on the issues we were experiencing. Great service.”

– Jack O.

“So far I’m very happy with the service. The technician,Joe, was polite and knowledgeable. He was on time and performed his inspection thoroughly. We are now waiting for research on a part for our 25-30 year old stove. I’m confident they will find it and complete the repairs in a timely manner.”

– LYNDA M.

“So far I’m very happy with the service. The technician,Joe, was polite and knowledgeable. He was on time and performed his inspection thoroughly. We are now waiting for research on a part for our 25-30 year old stove. I’m confident they will find it and complete the repairs in a timely manner.”

– LYNDA M.

“So far I’m very happy with the service. The technician,Joe, was polite and knowledgeable. He was on time and performed his inspection thoroughly. We are now waiting for research on a part for our 25-30 year old stove. I’m confident they will find it and complete the repairs in a timely manner.”

– LYNDA M.

“Thomas came today-10/4-to service my furnace & change the water filter.

He did a fantastic job & gave me great feedback regarding my furnace & filter.

Thomas is a great technician!”

– Alice O.

“Thomas was very polite and arrived on time for the appointment! I was very satisfied with the clear communication and the care he took on the task at hand. I would recommend Thomas and Heat Source to family and friends”

– Amanda L.

“Josh and Hayden installed a gas furnace and water heater for us. They were knowledgeable and efficient. They made sure that we understood what was done and how the systems worked. We would choose Heat Source again.”

– Rob H.

“The installation of our new boiler was top notch, the crew took their time, were professional, knowledgeable and respectful of our home during the installation. The rates were resealable, and better than any of the local HVAC companies in Fairbanks. I recommend Tyler and Trey for any work needed for your heating needs.”

– Mark P.

“Trey, Hayden, and Tyler came in to our home to replace our old boiler with a new boiler system. They were very professional and the job was done to great quality. I got quotes from two other contractors and Heat Source Mechanical came in with the best quote for us. The office staff were very professional and helpful as well. Dennis came out and did the quote for us. Thank for the great job Heat Source Mechanical.”

– Amelia C.

“The scheduled repair was to crimp a pipe connection that was missed during the installation after the tech called for the tool and it was delivered. He got the pipes joined together the he opened all the valves flooding the top floor and I saw him and said he can’t open the valves for upstairs because there’s nothing there so we had rain all the way to the first floor from the fourth floor, so far we only have damage on one wall on the first floor”

– Alden S.

“I called at 8:30 a.m., and by 12:30, I had a very knowledgeable technician looking at my boiler system. He found 2 things that needed to be fixed, showed them to me, then fixed them with new parts on the spot! The cost was reasonable. I am very happy with the fast and efficient repair of my furnace. Thank you so much! I plan to continue with this company if I have any boiler issues in the future.  A+”

– Marsha S.

“Called another company and they couldn’t make it out until Monday, I then called Heatsource, they came out and fixed the problem right away! Tech was named Thomas he’s very polite and got the heat going in less than 30 minutes. 10 stars out of 5.”

– Trey W.

“I highly recommend. They are very polite and do a wonderful job. Just had them install a new heating system in our house and they made a bad situation good. I will be calling them again. Personal thank you to Jesse, Jason, Trey and Josh plus the two in the office (can’t remember names sorry).”

– Brandi H.